Challenge

We set out to create a biometric verification program that would increase customer satisfaction  regardless of application, helping users move through the checkout process on ecommerce platforms more quickly, limiting fraud interactions and assisting merchants in understanding the people behind their product.

Users achived app's goal

Prototype versions created

Users tested

Conversion rate achieved

The Sketches. Innovation Has
to Start Somewhere.

Our team designed a sleek and user-friendly prototype, which turned out to be functional but not as user-friendly as we hoped. We went back through the process, rearranged some screens in the design’s flow, made improvements to buttons and content, made new interactive prototype and saw our conversion rates go from 10 to 100 percent.

Once the prototypes were all good we began crafting an app for mobile devices with a next-level user interface, an easy-to-use setup program and a simple but sleek process for a variety of transactions.

Crafting Mobile Onboarding Screens

After downloading the app, users are taken through a few introductory screens. We saw this as a huge opportunity to set the tone for the next steps, so my team and I spent time designing consistent and striking images and making sure that the branding was noticeable and enticing along the way.

Randomized User profile placeholders avatars

Boring profile placeholders? Not here, my friends. In an effort to keep users intrigued – before they customize the app for themselves – we paid close attention to what images would be randomly assigned to users. I fashioned the images to be consistent in their aesthetic while staying on-brand with the rest of the design.

All About Usability,
With a Hint of Excitement

When users visit a merchant’s site, the purchase process should be seamless and hassle-free.

Follow-Up Emails Designed to Continue the Story

My team and I carefully designed the emails that users receive during the experience, keeping images, fonts, colors and other design aspects consistent while, along the way, demonstrating the benefits of using a life-changing app like Mati.

A Merchant Dashboard for a Next-Level Web Experience

Users are important (obviously) but most software has two sides: the user and the merchant. Mati was no different, so we wanted to make sure that merchants would feel comfortable on their end, too. We designed the merchant dashboard to be simple but elegant, staying tight on branding elements and allowing a little whimsy wherever possible. Plus, merchants could chart purchases, see customer info and manage their own financials.

Next Project

File990. Keeping track of hundreds
or thousands of components

Secure platform for submitting 990 forms online

Get in touch

Home       About me       Works       Contact